Can I see some signs Neon Pick has recently made?
Good question – check them out here
What are LED neon signs made of?
Our LED neon signs are made from proprietary PVC molding technology.
Do LED Neon signs consume a lot of Energy?
Our LED neon signs produce relatively no heat, are energy-efficient, and are less expensive compared to traditional glass tube neon. LED neon signs look almost identical to traditional neon ones but are much more flexible which in turn helps us get a lot of customization into your designs. One other important advantage of LED neon signs is that their colors can be changed, and a variety of effects and patterns can be programmed into the product.
Can you use LED Neon signs outdoors?
Yes, all our signs come waterproof and we don’t charge for it.
What’s the typical lead time for custom orders?
All orders are made by hand in our own international production facility with the utmost care and attention to detail. Our lead times are 1-2 weeks on average, from point of payment to delivery. The shipping may be impacted by DHL, USPS or FedEx delays.
How do you power the LED neon signs?
All of our signs connect directly into a standard power socket (with a plug that’s specific to the country you’re shipping to) and it comes with a 12V transformer.
How long do LED neon signs last?
LED neon lights tend to last a minimum of 30,000 hours. That is equivalent to 10 years if you turn on an LED neon sign for 10 hours per day. This lifespan is 3 times longer than traditional gas neon signs. Normally if there is a problem it’s usually the transformer that fails, however, these are replaceable items and we can supply replacements if necessary, and if within the warranty period.
Does it require any maintenance?
Not at all. LED is environmentally friendly and maintenance-free.
INSTALLATION:
What’s the length of the power cord?
The cord from the neon sign is 40 inches long encased with a clear coating, with an additional 110 inches or 60 inches of black cord from the power adaptor.
How safe are LED neon signs?
Our LED neon signs are only 12V so run at a much safer voltage than traditional neon. Because of its low output voltage, no heat will be generated on the outer surface even after long hours of operation.
Will my neon sign require any specialist installation?
The LED neon signs we supply comes with transparent double tape so it can easily be mounted on the wall and comes with a normal mains plug that can be plugged into an accessible plug socket, so doesn’t require any specialist installation.
ORDERING:
What does the warranty cover?
We offer a 60 days guarantee on materials and workmanship on all of our LED neon signs. However, this guarantee does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.
CUSTOMISATION:
Can we make your custom design?
Yes, we can make almost anything:
- You can order Custom Text signs here – Custom sign page – choose your size, and pricing will be shown automatically.
- If you’re looking for something even more custom, for example a logo or even your own art, click here – Submit details through Whatsapp.
Do you ship worldwide?
Yes! We can ship absolutely anywhere with free shipping.
What are the colors available?
We have a total of 10 colors:
- Pink
- Blue
- Light Blue
- Purple
- Red
- Yellow
- Orange
- White
- Multi Color
- Moving Color + Multi Color
Can our signs made on the style of any font or design?
Yes. we can produce in almost any font style.
How much does a custom sign cost?
Sign cost varies depending on sign size and design complexity. Use the Custom sign maker page to get a price, or if you have a design that can not be achieved through our sign maker You can also email us at [email protected]
What’s the process for custom orders?
You can order directly on our Custom sign maker page, You can also email us at [email protected] and we will help you through the process!
Is there a minimum size that you need to work to?
Yes, we can produce in minimum 10 inches of neon sign length
Can I get a mockup of my design?
Yes, of course!
- You can create your very own Custom Text signs here – Custom Text page – choose your size, font, color, and our sign builder will immediately display a mockup of your LED neon sign; pricing will be shown automatically.
- If you’re looking for something even more custom, for example a logo or even your own art, you can email the details at
Sizing
We always aim to make your design into an LED neon sign as accurate as possible. Due to the complexity of some designs, smaller sizes (50cm – 75cm) may not always be possible; where this is the case we’ll reach out to you and offer alternatives.
Big Signs
In certain instances larger signs need to be cut into two for shipment purposes, this is to avoid any damage during transport. This won’t affect the overall appearance of your LED neon sign; when a sign needs to be cut in two we’ll contact you for confirmation, or to explore the possibility of producing the sign in a smaller size.
– The Neon Pick team